Ipsos Ideas: Get Into the Groove…

Research can help take you where you need to go. Whether building a better brand, seeking that right target audience, planning for the future or bringing back your most profitable customers, research is the catalyst you need to make it all happen. The June issue of Ipsos Ideas connects these matters with thoughts and findings on a number of topics no doubt important to your business.

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Public opinion research giving a voice to global citizens

Using public opinion to give voice to citizens was the goal of this project by La Trope University, Australia.

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Just cause you lean don’t make you a pushover: Party Identification Measurement in Polling

Party identification, i.e. self-identification as a Republican, Democrat, Independent or something else, is one of the most valuable pieces of information modern electoral pollsters collect about their respondents. Armed with party ID information, we can make pretty accurate guesses about how people feel about issues, what stories will appeal to them and, ultimately, how they will vote. It is an essential poll metric for undertaking any type of socio-political analysis of a population. Some research organizations even use it as a weighting variable. However there are two challenges inherent to measuring party ID: 1) there is no industry-standard, foolproof way of identifying party ID, and 2) there are no “true population” statistics for party ID against which we can benchmark our measurements.

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The Groupon Phenomenon

Within CPG, the impact of so-called “daily deals” today really rests on their ability to impact traditional marketing drivers such as awareness, distribution, trial and repeat.   At a minimum a service like Groupon can be used to launch new products, induce trial, and create another distribution channel.  Beyond that, if these services can truly be made to be social (though such examples are few at this point), the value increases exponentially. So experiment now.  But do start with an end objective in mind, like you would with any marketing initiative.

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Building Reputation in Higher Education

In a paper published today by Ipsos Public Affairs explains how higher education institutions can utilize research to understand the higher education landscape, define their unique brand, profile potential students and build and communicate their reputation to key target audiences.

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A Tale of Love and Tablets

Recent studies by Ipsos MediaCT examining penetration and ownership of the Tablet PC shows dramatic increases. In fact, tablet ownership is now 16% among 18+ year olds and has increased across all demographic groups. And based on the results of our latest wave of research, we expect the tablet PC market to expand more dramatically in 2012 than last year given that more than a quarter of U.S. online consumers say they are likely to purchase one before the end of the year

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A Greener ‘Vision’ for BC Marketers?

Ipsos Reid’s Carmen Chan will be joining a number of her colleagues at today’s BCAMA Vision Conference in Vancouver – an event proudly sponsored by Ipsos. No doubt, some of BC’s biggest marketers will be there. How are those retail marketers doing at greening up their reputations? Carmen wrote about that very topic for the BCAMA’s Marketline publication. And we have a posting about her article, including a list of the Top 10 Mentioned Environmentally-Friendly Retailers in BC found in a recent Ipsos Reid study on retailers and the environment.

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The Importance of Face Time

In planning for this year’s summit, we considered not holding an in-person event, but to conduct it all virtually via webinar.  After all, it’s easier and cheaper for everyone to hold events virtually, right?  I bounced this idea off of a few clients who have attended these events in the past and I got the same response – “Oh, we really like these events and being able to meet and see everyone in person.”  And so we went forward in planning a live, in-person event.  This year’s summit ended up being the best to-date (we say this every year, so it really does just keep getting better).  And along the way, we learned some valuable lessons on the importance of live contact and communication.

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The Customer Experience Show

Earlier this week, my colleague Tim Keiningham and I were interviewed on The Customer Experience Show hosted by BlogTalkRadio. Tim talked about his award winning and Harvard Business Review published work on The Wallet Allocation Rule. I provided color commentary and fielded questions from the three hosts of The Customer Experience Show. I just listened to the show (it’s always a little scary hearing your own voice!) and was surprised at just how simple and yet powerful Wallet Allocation concepts come across. And it was pleasantly surprising to hear the hosts tell us that our interview was one of the most impressive of the 70+ they have conducted on the show!

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Exploring the Changing Face of the Communications Industry

On March 20th, 2012, over 40 communications professionals gathered for a day-long Ideation Session at the University of Ottawa to collaboratively discuss the past, present and future of the communications industry.

The impact of social media and citizen journalism on the industry as well as the changing role of the professional communicator were among the many topics discussed.

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