Articles Posted in News


TOMAmeter October 28 – November 3: The Top 5 Holds Steady While The Blacklist Continues to Climb

Once again AMC’s The Walking Dead claims the top spot this week. But keep an eye on NBC’s fall breakout hit The Blacklist, which is sitting just outside the Top 5, moving up the 9th most mentioned program last week. FX’s Sons of Anarchy saw the biggest gain this week, jumping up six spots to…

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The Complete Picture: To Mystery Shop or Conduct Satisfaction Surveys?

One of the recurring themes I’ve heard from customer experience professionals is their company is not Mystery Shopping their front line employees because they have a Customer Satisfaction (CSat) program in place.  It is rather surprising how many believe that customer surveys and mystery shopping are interchangeable methodologies.  Although monitoring the customer experience through a…

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TOMAmeter October 21 – 27: The Big Bang Theory bursts into the #2 spot

While AMC’s The Walking Dead continues its reign in the top spot for the third straight week, we have a new program at #2 on this week’s TOMAmeter. CBS’ The Big Bang Theory moves up to #2 from #4. ABC’s Once Upon a Time saw the biggest jump in the standings this week, moving up…

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TOMAmeter October 14 – 20: The Walking Dead Survives Another Week in the Top Spot

For the second straight week AMC’s The Walking Dead tops our TOMAmeter. The rest of the Top 5 has also managed to hold onto their spots for another week, though FOX’s Sleepy Hollow continues to come up strong in our weekly rankings and may soon challenge AMC’s Breaking Bad for the #2 spot. Our biggest…

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TOMAmeter October 7 – 13: The Walking Dead Staggers into the Top Spot

For the first time since the end of July, AMC’s Breaking Bad is no longer in the #1 spot on TOMAmeter. However, another AMC program is reaping the benefits. The Walking Dead has moved from #4 to #1 this week, likely due to anticipation over its premiere on Sunday, which set new ratings records. This…

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TOMAmeter September 30 – October 6: A Big Week for ABC

This week’s TOMAmeter shows that while the highly anticipated series finale may be in the past, AMC’s Breaking Bad remains at the top of the minds of our respondents. AMC’s former smash hit is approaching its tenth consecutive week as the #1 most mentioned program with no real threat of anyone supplanting it at the…

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TOMAmeter September 23-29: Fall Premieres Make a Splash

With the series finale taking place on Sunday, AMC’s Breaking Bad once again remains the most mentioned program on this week’s TOMAmeter. This marks the eighth consecutive week that AMC’s hit program has topped our charts. As the series comes to a close it will be interesting to see if Breaking Bad stays on the…

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TOMAmeter September 16-22: Sleepy Hollow jumps to the #2 spot

This week, AMC’s Breaking Bad continues to top the TOMAmeter, marking the seventh week in a row the show has been #1. The TOMAmeter sees a newcomer in this week’s Top 5, as FOX’s Sleepy Hollow takes a tremendous jump from #13 to #2. Another FOX fall premiere Dads, enters the Top 20 for the…

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The Most TV-iest Time of the Year Part 2

“Premiere Week” is here, and despite a few surprises at the Emmys Sunday night, nobody should be surprised by the amount of last minute marketing the broadcast networks have rolled out to remind potential viewers that nearly two dozen new shows are premiering in the next few weeks – with 12 of them during the week…

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TOMAmeter September 9 – 15: The Top 3 Stay Strong

This week, AMC’s Breaking Bad continues its reign in the top spot on our TOMAmeter. This marks the sixth week in a row that it has been #1, coinciding with the most watched episode in the show’s history.  CBS’ The Big Bang Theory holds on at #2, while The Walking Dead continues at #3. The Top…

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