Great Ideas = Great New Products, Right? Wrong!

Successful innovation is more than just coming up with great new product ideas.  And innovation strategy is more than a series of ideation sessions.  Great new products don’t just come from great new ideas.  Rather, they often come from learnings … Read More…

TOMAmeter June 16 – June 22: The World Cup is Moving Up

Group play is dwindling down, but mentions of the 2014 FIFA World Cup continue to grow as the tournament moved up three places to #5 in our rankings this week. HBO’s True Blood has sunk its teeth into the #6 … Read More…

Listen Up: Beats Audio Accelerates Innovation to Become a Billion-Dollar Business

Did you hear that?  Did you hear the voice of the consumer singing a sweet song about their needs, dreams and desires?  Rapper/producer Dr. Dre and record mogul Jimmy Iovine heard it, and they crafted it into their latest hit: … Read More…

Freedom 55, 65 or 75? Majority of Canadians Worry about Retirement Income

Save more and spend less. Seems like simple, straightforward advice for saving for the golden years, right?

The reality is an aging work force, longer life expectancy and declining birth rates are changing the retirement equation for Canadians. Those factors combined with stagnant and unpredictable economic conditions for the foreseeable future have majority of Canadians worried about being financially ready for retirement.

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TOMAmeter June 9 – June 15: Olé, Olé, Olé!

The 2014 FIFA World Cup is underway and mentions of the sporting event were so strong that its first appearance in the Top 20 was at #8. The NBA Finals on ABC also found its way into the Top 20 … Read More…

The Innovator’s Dilemma

With a nod to the Clayton Christensen book of the same name, I wanted to revisit the concept of the innovator’s dilemma from the perspective of marketing research.  I do this on the heels of attending the recent Edison Awards (a combination awards ceremony … Read More…

Infographic: Ontario Election on Twitter in Review

The Ontario election campaign is in the final stretch as voters’ line up to cast their ballots tomorrow on June 12th. Over the past five weeks, we have been monitoring and analyzing thousands of comments and conversations to see how the campaign unfolded on Twitter. Every week we shared an infographic featuring the volume of buzz, sentiment around the political parties and issues resonating with Twitter users.

This week our analysis summarizes the results to date and concludes the Twitter debate has been overwhelmingly negative. The infographic below highlights the share of voice each week, the peaks and valleys of conversations along the campaign trail, and more.

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TOMAmeter June 2 – 8: Orange is the New Black Keeps Rising

Netflix’s Orange is the New Black returned for its second season last week and mentions of the program were so strong that it boosted the show up four places to #2 this week. With all episodes released simultaneously, it will … Read More…

Infographic: It’s All About Dad

Man oh Manischewitz!

My father always said nobody was wiser than Al Bundy when it came to relaxing on Father’s Day. Chores, what chores? It’s time to enjoy my beverage of choice, kick back, and reflect on another year of being crowned “FOY” (father of the year).

So in Big Al’s honor, and the honor of father’s everywhere in the US, we decided to ask him and 766 of his male counterparts, 21 years and older, whether they will be enjoying an alcoholic beverage this Father’s Day.

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3 Reasons to Manage Customer Relationships, Not Just Numbers

Customer feedback scores are a wonderful thing—especially in the traditional world of customer experience management. These figures help managers understand what is good, what is bad and where to focus our attention. Right? Well, yes and no. In isolation, feedback … Read More…

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